Frequently asked questions.

WHat happens after you contact us?

We will contact you at your nominated time to ensure your privacy. This is an obligation free conversation that allows us to understand and discuss your needs.

How long does my ring take to be ready?

After we discuss your exact needs, we will provide you with a free quotation. From the moment you give us approval to proceed, it will take approximately 3-4 weeks.

Can you meet us in person?

Absolutely! You are most welcome to visit us or we can visit you at your home, office or any location and time that you prefer.

do you only make engagement rings?

While we do specialise in engagement rings, we also offer wedding rings, all forms of gold and diamond jewellery and remodeling.

what happens if i am not happy with the jewellery that i have ordered?

Galleri Jewellers offers every one of our customers a 100% money back satisfaction guarantee. This is made possible through our expertise in the consultation process and also our long standing relationships with our suppliers.

what is your warranty period?

All of our jewellery is covered by a lifetime warranty.

Do you sell worldwide?

Yes! We service many international customers and can arrange secure delivery and complete processing of importing documentation.